03 9416 4292
The Foster Care Association of Victoria (FCAV) is the peak body for Victorian foster carers. For over 30 years, the FCAV as a carer-led, not-for-profit organisation, has been working towards better outcomes for foster carers and the children and young people in their care.

Foster care is the backbone of the Victorian response to protective intervention for children and young people at risk. Foster carers are the volunteers providing a home, family life, and care to children and young people who are unable to live with their birth family for a variety of reasons. Many of these children have suffered traumatic events and the role of our foster carers is critical and complex in providing a safe and healing environment for children and young people to reach their full potential.

The Foster Care Association is here to provide information, support and advocacy directly to all Victorian foster families. Our work directly impacts the care provided to the thousands of Victorian children and young people in foster care by providing:

  • Carer Support Service - free, independent advice and support to foster carers.

  • Carer Assistance Program - free, confidential therapeutic support to foster carers.

  • Advocating on behalf of foster carers to government, their agencies, in the sector and the community.

  • Community building - as the only centralised body for all foster carers in the state; providing forums and carer events.

  • Providing carer news and updated information through our comprehensive website & regular newsletters

The Foster Care Association represents all foster carers across Victoria. In tandem with one-to-one support we provide to individual foster carers, our role as a membership Association is to advocate for vital improvements to the foster care system. Our current member database consists of over 5,000 carers and the wider sector and community. The Foster Care Association is mandated to strengthen Victoria’s investment in greater recognition, respect and resources for foster carers, the volunteers who every day and every night make a difference in the lives of Victoria’s children and young people.

Our Values

The FCAV Values
Our Purpose
Support, advocacy and better outcomes for foster carers and the children and young people in their care.
Our Vision
A future where all foster carers are supported, respected and empowered to continue caring, to provide the best possible experiences for children and young people in care, assisting them to reach their full potential.
Our Mission
As the peak body in Victoria, we are the united voice of foster carers, advocating for systemic improvements, building productive partnerships and nurturing respectful relationships. We champion foster carers that they may be recognised and valued for their role in the lives of children and young people in care, and deliver a full range of information and support services to meet carers' needs at all points in their care journey.

Foster Care Association of Victoria

  • Carer Support Team - confidential and independent referral and assistance service (03) 9416 4292 or admin@fcav.org.au

  • Carer Assistance Program - provides therapeutic counselling aimed at improving the mental health and wellbeing of carers

  • Empowering carers to provide culturally safe care, informed by ACCO’s approach that encompasses expertise in the care of Aboriginal children

  • Monthly newsletters and social media full of information and opportunities

  • Opportunities, tickets, goods, giveaways and scholarships for carer households

  • Championing system improvements at legislation & policy level through government working groups and the media

  • Carer research and advocacy

  • Carer learning and development forums, training, webinars and events

Department of Families Fairness and Housing

Care Support Help Desk - Dedicated teams are located in divisions across the state:

North Division

  • Phone: 1800 319 507

  • Email: NorthCareSupportHelpdesk@dffh.vic.gov.au

South Division

  • Phone: 1800 319 503

  • Email: SouthCareSupportHelpdesk@dffh.vic.gov.au

East Division

  • Phone: 1800 931 757

  • Email: EastCareSupportHelpdesk@dffh.vic.gov.au

West Division

  • Phone: 1800 319 510

  • Email: WestCareSupportHelpdesk@dffh.vic.gov.au

Care Support Help Desk can help with:

  • Medicare numbers

  • Birth certificates / birth registrations

  • Vaccination certificates

  • Care allowance and other financial supports

  • Case planning

  • Making decisions regarding children in care

Agencies and ACCOs

  • Will call you to place a child or young person into your care

  • Accreditation training

  • Placement support including training and development

  • Ongoing placement planning

  • Support for you and your family

  • Coordinates care team meetings

  • Cultural support planning

Becoming a member is easy & rewarding
As an FCAV member you have access to free advocacy, support & information. Your membership is instrumental to our strength, ensuring a better Victorian system for our carers, children & young people.
Registered Charity
Registered Charity
The Foster Care Association of Victoria acknowledges the unceded sovereignty of the Wurundjeri People of the Kulin Nation on whose land we live and work. We acknowledge the continued connection to Country including lands cultural knowledges and their peoples and pay respect to Elders past and present. We are the united voice and advocate for all foster carers across Victoria and we aim to continually develop our knowledge and act with respect to First Nations sovereignty.
Registered Charity
The Foster Care Association of Victoria (FCAV) is a registered charity with the Australian Charities and Not-for-Profit Commission, with ABN 30747010099
Copyright © 2024 Foster Care Association of Victoria