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esafety carer information

Overview

From 10th December 2025, a national regulatory change takes effect. The eSafety Commissioner and the Australian Government will require social media platforms to take reasonable steps to ensure users under the age of 16 cannot hold accounts on certain social media services.

The list of affected platforms currently includes TikTok, Instagram, Snapchat, YouTube (the full version, not the “Kids” version), Facebook, X (formerly Twitter), Reddit, Threads and Kick.

If a child is under 16, then by law, they will no longer be permitted to hold accounts on these platforms unless the platform changes its classification or is exempt.

The change recognises the risks associated with unsupervised use of social media by children and young teens, including exposure to harmful content, cyber-bullying and unwanted contact. The regulation aims to reduce those risks.  The law places the primary obligation on social‑media platforms (so‑called “age‑restricted social media services”) to take reasonable steps to prevent users under 16 from having accounts. https://www.pm.gov.au/media/social-media-reforms-protect-our-kids-online-pass-parliament

You will not be expected to act as compliance officers for the law. That responsibility lies with the platforms. Likewise, schools and other institutions are not legally obliged to monitor or enforce the account‑access restrictions.

Why this change matters for foster carers

Children and young people in care under 16 may currently be accessing social media sites that will be affected by this change.

Whilst there are no penalties for under‑16s who access an age‑restricted platform, and no penalties for parents or carers in that scenario, given the role you already play in supervising and supporting children’s wellbeing, it will still be beneficial for carers to engage with children about their online activity, assist with transitions (especially for children aged 13‑15), and liaise with case managers or your agency about digital‑use planning.

Before December 10, 2025, carers could consider reviewing children’s online access and social-media use. Some teenagers aged 13 to 15, are currently eligible to be using platforms that will become restricted, so carers can consider planning for that transition.

Special considerations for children in foster care

Many children in care have experienced instability or trauma. The online world can be an important space for social, family, identity and cultural connection. If a child in your care is impacted, carers will be an important support for children finding safe alternatives, so they do not feel isolated.

We suggest collaborating with caseworkers to ensure children’s rights, voice and preferences are respected while maintaining a duty of care.

Carers remain important facilitators of safe digital experiences and vital in assisting children to stay connected to family and friends, for example by assisting young people to access group chats in messaging apps that are not age restricted.

Practical suggestions for carers

Carers can encourage the young people to take a look at the eSafety Commission’s page for young people: https://www.esafety.gov.au/young-people/social-media-age-restrictions

For an overview of these changes, carers may wish to join one of these eSafety webinars: https://www.esafety.gov.au/about-us/industry-regulation/social-media-age-restrictions/webinars

  • Carers may wish to begin checking whether children in their care have accounts on affected platforms, including usernames, passwords, personal data and uploaded content. 

  • We suggest discussing the changes with children in a simple way, explaining that from December 10, under-16s will no longer be allowed to hold accounts on certain platforms.

  • Encourage open conversations about how children use social media, what they enjoy, and what alternatives might work. There is capacity to save downloadable content that is especially meaningful or important to your young person.

  • Many platforms and services, such as messaging apps or educational platforms, are exempt. Consider identifying and suggesting safe and supervised alternatives, such as video streaming services, moderated social groups or age-appropriate apps like YouTube Kids or a WhatsApp group.

  • We suggest reviewing or setting boundaries around device use, apps and privacy settings, and discussing what to do if upsetting content appears.

  • It is worth monitoring how children adapt to the changes, including whether they try to access restricted platforms through other means.

  • Carers can include this change in placement planning, liaising with caseworkers or their agency about consistent policies and support for children’s digital wellbeing.

  • The FCAV encourages carers to share feedback about children’s responses to these changes. This information will help FCAV engage with DFFH, government regulators and the broader sector.

  • Stay informed, as the list of age-restricted platforms may change over time.

The FCAV will continue to monitor developments and update this advice as new information becomes available. We will also continue to represent carers’ experiences in relation to this change. Carers are encouraged to provide feedback to the FCAV so we can raise any issues and ensure your voices are heard.

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The Foster Care Association of Victoria acknowledges the unceded sovereignty of the Wurundjeri People of the Kulin Nation on whose land we live and work. We acknowledge the continued connection to Country including lands cultural knowledges and their peoples and pay respect to Elders past and present. We are the united voice and advocate for all foster carers across Victoria and we aim to continually develop our knowledge and act with respect to First Nations sovereignty.
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